Connection issues

Forum » Troubleshooting


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Bakseeb - level 28 - 11/09/2016 7 years ago

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Over the last two days - in the middle of a game the site disconnects. The issue is automatically acknowledged and the message appears saying it is trying to re-connect - usually without success. The only way I am able to get back into the game is to leave the room and then re-enter it. Which is really annoying if (as is often the case when this happens) I have a winning hand.
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Bakseeb - level 28 - 11/09/2016 7 years ago

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I do not think this is an issue with my setup (although oyu may tell me different) but for the record I am using Firefox Mozilla and windows 7
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admin - level 1 - 11/09/2016 7 years ago

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Yes, it has nothing to do with your setup. The problem comes from our end, I'm still investigating.
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admin - level 1 - 11/09/2016 7 years ago

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Ok, I think it is fixed now. If it happens again please let me know. Thanks
-julien
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Bakseeb - Level 28 - 11/09/2016 7 years ago

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Thanks Julien (Merci)
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Robyno83 - Level 88 - 11/21/2016 7 years ago

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With tablet and phone there are very several problems to resolve about connection in phone and crashing on tablet (i'm using Windows phone on my phone and android "Samsung" on tablet).
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admin - Level 1 - 11/21/2016 7 years ago

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Yes, sorry but mobile support is incomplete and Windows phone aren't even supported at all.
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Robyno83 - Level 88 - 11/22/2016 7 years ago

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thank u :)
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